The 2024 "Service Miles" campaign is currently underway

As of now, we have visited multiple mines and steel mills and developed tire protection products that are in line with local working conditions and environments. At the same time, provide customers with a high-quality user service experience. In the future, Pohang will strengthen interaction with customers and innovate new products, continuously optimizing its after-sales service system.

The "Service for Thousands of Miles" campaign has been carried out for 4 years, helping over 100 mining and steel mills annually to solve tire consumption problems.
This year, Pohang has increased its investment in service staff, conducting on-site visits, in-depth communication, understanding customer problems, and using professional knowledge to help enterprises achieve "energy conservation, consumption reduction, growth and efficiency enhancement".
https://youtu.be/cZiGS1PDOhI
Here is the most sincere service process that Pohang offers to its customers:
Understand customer needs: Conduct on-site inspections and analysis to better understand customer needs;
Provide professional knowledge: Provide clients with professional industry knowledge and skills, and provide professional advice;
Ensure product quality: The factory warranty is three months, and if there is a fracture due to quality issues, it will be replaced free of charge;
Regular product inspection: Regular follow-up visits, providing customers with technical guidance on maintenance and repair;
Real time response processing: If there is a problem with the product, respond to the customer in a timely manner and handle the problem in a timely manner;
Up to now, we have visited multiple mines and steel mills and developed tire protection products that are in line with local working conditions and environments, providing customers with a high-quality product experience.

In the future, Pohang will strengthen interaction with customers and innovate new products, continuously optimizing its after-sales service system.
We look forward to your contact with Pohang and ask us to use our professional knowledge and skills to help you solve the problem of abnormal tire consumption.